Updated on Jan 1, 2025

Privacy Policy

1. Collection of Personal Information
   We collect personal information necessary to process transactions, provide services, and communicate with users. This includes:
   • Name, email address, and billing information.
   • Information related to the purchase and use of API credit packages.
   Additionally, we may collect non-identifiable data, including:
   • User activity on the Site (e.g., pages visited, links clicked).
   • Technical data such as browser type, IP address, and device information.
2. Use of Personal Information
   Your personal information is used to:
   • Process payments and deliver API credit packages.
   • Manage your account and track API usage.
   • Respond to inquiries and provide customer support.
   • Improve our services, user experience, and AI model performance.
3. Sharing of Information
   • We do not sell, trade, or rent your personal information.
   • Information may be shared with third-party service providers (e.g., PayPal, Stripe) to process payments or as required by law.
   • Aggregate, anonymized data may be shared for model training and analytics to improve accuracy and transparency.
4. Data Retention
   We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
5. Security
   We use industry-standard measures to protect your information. However, no system is entirely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
   • The Site may use cookies to enhance user experience and gather analytics.
   • Cookies are also used to improve AI models by understanding user preferences.
   • You can disable cookies in your browser settings, though this may affect functionality.
7. User Rights
   • Under Canadian law, you have the right to access, correct, or delete your personal information.
   • To exercise these rights, contact us at: [email protected].
8. Third-Party Links
   • Our Site may contain links to external websites or services.
   • We are not responsible for the content or privacy practices of these external sites.

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Terms of Use

1. Use of Services
   • Gnowise provides approximate square footage data for properties in Canada based on satellite imagery, AI models, and region-specific methodologies.
   • All information is approximate and provided “as is” without warranties of accuracy or completeness.
   • Users assume full responsibility for the interpretation and use of the information provided.
2. Alignment with Methodology
   • Square footage calculations are based on public data, satellite imagery, and trained AI models, with validation by user feedback in applicable regions.
   • For condos, licensed data from professionals is incorporated; for selected provinces like Quebec, figures from provincial land registries are used.
3. Payment and Refund Policy
   • Payments for API credit packages are processed through third-party platforms (e.g., PayPal, Stripe) integrated with WooCommerce.
   • All sales are final. No refunds will be issued under any circumstances.
4. Disclaimer of Warranties
   • Gnowise does not guarantee the accuracy, reliability, or completeness of the data provided.
   • The information is for informational purposes only and is not intended for legal, financial, or real estate decision-making.
5. Limitation of Liability
   • Gnowise Inc., its affiliates, employees, or contractors shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of this Site or its services.
   • Users agree to indemnify and hold harmless Gnowise Inc. from any claims, liabilities, damages, or costs arising from their use of the data or services.
6. User Obligations
   • Users must ensure their use of the data complies with applicable laws.
   • Users agree not to redistribute, sell, or misuse the data provided by the API.
7. Ownership
   • All content, including data, API, text, graphics, methodologies, and software, is the intellectual property of Gnowise Inc. Unauthorized use is prohibited.
8. Changes to Policies
   • We reserve the right to update or modify this Privacy Policy and Terms of Use at any time.
   • Changes will be effective immediately upon posting.
9. Governing Law
   • This agreement is governed by the laws of Ontario, Canada. Any disputes shall be resolved in the courts of Ontario.
10. Contact Us
    If you have questions about these policies, please contact us:
    Email: [email protected]